Provoke : how leaders shape the future by overcoming fatal human flaws
(Book)

Includes bibliographical references (pages 221-229) and index.

"The world is becoming harder and harder to predict. But inevitably some uncertainties will resolve to being certain, with only the timing and impact remaining unclear. It is in this phase change that people struggle most. Human beings are naturally wired to take a 'wait and see' approach to managing uncertainty. But it is the opposite reaction that will actually help business leaders win in the remade world. 'Provoke' frames why we act the way we do when faced with uncertainty and provides tools to do things differently"--Provided by publisher.